Delivery Terms

Shipping Policy

We Strive to Deliver our crown-spices products ordered through our website www.crown-spices.com excellent condition wrapped up in the Best and Secure pack.

All orders are processed within 3 to 7 business days (excluding week ends).

Delivery time period mentioned are excluding Sundays and public holidays.

Worried about buying food online?

Just don’t be. The products that we offer is made to last for at least a week after you receive. The traditional delicacy was made and consumed even decades before refrigeration entered the Indian sub-continent.

All of our authentic products are safe and good to eat only because of its unique ingredients and the traditional cooking formula and method which is followed. Packing the products in the best possible way is our topmost priority.

Want to know how we pack our products?

We know that the packing has to be safe and secure and hence our packaging team follows a process and double checks the package before it leaves for delivery.

Step 1: The products are first weighed and packed in 2 layers securely so that there is no spillage.

Step 2: This sealed package is then placed in a sturdy cardboard/carton sleeve to give the pack protection from squeezing.

Step 3: Then sealed and stick your address on it.

Only now is the products are ready to be sent from crown-spices.com!

Want if you receive product broken or later than 7 days ?

We strive to deliver products at their best conditions at your hand. But just to make you confident we say this, if you receive the product in a broken stage or after 7 days shipment time we offer you either refund or we will send the products again on your choice. So no panic and no need to worry just order the product and relax yourself we take the ownership of delivering the product at your hands in their best condition and quality.

Refund Policy

•  If the product reached you in bad shape and later than 7 days in shipment your product cost will be refunded or we will send you another package
• If we are unable to deliver because of wrong address, receiver unavailability then the responsibility will be on the receiver side

Shipment

• Once the product is shipped we will share the tracking number to the receiver and you can track the package on yourself
• In case of remote places courier people might call you to come and collect the package so expect this. But if you prefer any specific courier who can deliver it at your door steps please mention it in the comments while ordering we will send it through the courier that you suggested.
• If the product is out of the packing when you receive please send us a picture and do not consume it. We will send you another package.
• Because of varied climate conditions and the way it is handled during shipping there is a chance that product may become bad when you are receiving. In such case please do not consume the product and send us a communication we will refund you for the product and send you another package. There is very less chances of this happening but still we would like to keep you educated.